Real People. Real Answers.

Talk To Us.

No hold music. No ticket numbers. No bot pretending to care. Email or text and an actual person gets back to you.

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Email Us

Best for order issues, replacements, wholesale, and anything that needs a photo attached.

We reply within 24 to 48 business hours. Slightly longer during launches and holidays.

customercare@untamedego.com Tap to email or copy

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Text Us

Best for quick questions. Sizing, scent picks, whether something will arrive in time.

Text only. We do not accept calls at this number.

805-824-1688 Tap on mobile to text or copy

Have An Order Question? Read This First.

We can help you faster if you send everything up front. Missing details are the number one reason a reply takes an extra day.

Your order number
The name and email used at checkout
What went wrong, in your own words
A clear photo, if something arrived damaged or incorrect

Send all of it in the first message and we can usually resolve it in one reply instead of four. Damaged or incorrect orders must be reported within 7 days of delivery.

Wholesale Shop our catalog on Faire at untamedego.faire.com, or add us through Shopify Collective.

Corporate Gifting Large team or client orders get a custom discount. Email us your headcount and timeline.

Spotted A Knockoff? Send it to us. We are not on Amazon or TikTok Shop, and we go after the people copying our work.

Where We Are

UntamedEgo is based in Camarillo, California. Woman-owned, independently run, and small enough that the person answering your email is the person who cares whether you liked it.

We are an online shop and do not have a storefront for walk-in visits or returns.

Most Answers Are Already Waiting

Shipping times, sticker tracking, returns, sizing, restocks, and wholesale are all covered on our FAQ.

Check the FAQ first and you may not need us at all. If you still do, we are right here.