Real People. Real Answers.
No hold music. No corporate maze. Email or text us and a real person will help you figure it out.
Best for order problems, replacements, wholesale inquiries, corporate orders, and anything requiring photos or attachments.
We typically respond within 1–2 business days. Responses may take slightly longer during launches, holidays, and high-volume periods.
Best for quick questions about sizing, scent choices, products, and general ordering timelines.
Messages are answered during regular business days. This number accepts text messages only. No calls.
Send everything below in your first message. It helps us solve the problem in one reply instead of playing four rounds of email tag.
Shop our wholesale catalog through Faire or add UntamedEgo through Shopify Collective.
Planning employee, team, or client gifts? Email your quantity, product interest, destination, and required date for custom pricing.
Send us the product link and a screenshot. Buying directly from UntamedEgo or an authorized retailer is the only way to guarantee an authentic product.
UntamedEgo is a women-owned small business based in Camarillo, California. We are independently run, deeply involved in what we make, and genuinely care about your experience.
We are an online shop and do not have a storefront for walk-in shopping, pickups, or returns.
Processing times, sticker delivery, returns, sizing, restocks, international orders, and wholesale are all covered in our FAQ. Check there first and you may not have to wait for a reply.
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