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SHIPPING & PROCESSING TIME

*Please note select items might ship separately. 

SHIPPING:

Our candles & gift boxes ship within 2-5 business days.

Ordinarily, items ship within 2-4 business days unless otherwise specified. ( Holiday timeframe is 3-5 days) with possible delays.

Our items are made with tons of care and love. Each item is hand- printed & made to order so we require 2-4 days to process your order. Holiday collections can take 5-7 days to ship. Please keep in mind that during holiday season our processing times can be delayed by 1-3 days. Once we started processing your order we cannot cancel or refund.

(PROCESSING + SHIPPING= DELIVERY)

DELIVERY:
All our items ship from the U.S. For Domestic orders, Packages generally take 2-5 business days to arrive after shipping.

Holiday notice- Delivery can take longer during holiday season as carriers are experiencing a high volume of orders, please keep in mind that possible delays can occur. Refunds or returns won’t be processed for orders subject to unforeseen delays.

INTERNATIONAL SHIPPING: typically can take 15-30 days for delivery. Please remember that on rare occasions, due to customs delays, delivery can be extended to 45-60 days. If you are not okay with this, we ask that you please not order.

Choosing expedited shipping does not change processing time.

USPS/UPS does NOT guarantee delivery times. Therefore Untamedego CAN NOT guarantee delivery times. 

TRACKING: You will receive tracking info once your item is shipped.

NON-US CUSTOMERS: Please note the buyer (that's you) is responsible for paying any taxes upon arrival in their home country. Any packages that are sent back because the buyer refused to pay taxes will not be refunded. 

Please refer to OUR FAQS and SHIPPING page for additional information.

All of our items are made with tons of care and love. Quality is extremely important to us. This is why have a 100% quality guarantee on all of our products. If any item is damaged in transit or does not meet your expectation. we promise to replace your order at no cost to you.

Our team is filled with incredible people that are always willing to help. If it questions about a product or an existing order, Untamedego will help you every step of the way. We promise to reply within 24 hours.

We want you to feel like a badass that you are. As a result, we offer a 100% guarantee that our products will make you look as cool as you think you are. It's why our high-quality items are always one-of-a-kind with intricate detail and unique design pieces that distinguish them from the rest.